Terms of Use & Privacy Policy
It is crucial to read these terms carefully to fully understand your rights, duties and the implications of your use of our services.
Terms of Use
Welcome to Wonders Punta Cana! By accessing or using our website (wonderspuntacana.com), you agree to comply with and be bound by the following Terms of Use. Please review them carefully.
1- Service Description: Wonders Punta Cana offers a variety of tours and excursions in Punta Cana. We strive to provide accurate and up-to-date information about our services, but we reserve the right to make changes or updates as necessary.
2- Booking and Payments: All bookings must be made through our website and are subject to availability. Payment is required in full at the time of booking unless otherwise specified. Prices are subject to change without notice.
3- Cancellations and Changes: Please refer to our Cancellation Policy for details on how to cancel or modify your reservation. We reserve the right to cancel or reschedule tours due to unforeseen circumstances. In such cases, we will offer alternative options or a refund where applicable.
4- User Responsibilities: You agree to provide accurate information when booking and to follow all instructions and guidelines provided for the tours. You are responsible for your own safety and for complying with all local laws and regulations during the excursion.
5- Limitation of Liability: Wonders Punta Cana is not liable for any indirect, incidental, or consequential damages arising from your use of our website or participation in our excursions. Our liability is limited to the amount paid for the tour.
6- Intellectual Property: All content on our website, including text, images, and logos, is the property of Wonders Punta Cana and is protected by copyright laws. You may not use or reproduce any content without our explicit permission.
7- Changes to Terms: We may update these Terms of Use from time to time. Changes will be posted on our website, and it is your responsibility to review them periodically.
8- Governing Law: These terms are governed by the laws of the Dominican Republic. Any disputes will be resolved in the courts of Punta Cana.
Privacy Policy
At Wonders Punta Cana, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1- Information Collection: We collect personal information that you provide directly, such as your name, email address, phone number, and payment details, when you make a booking or contact us. We also collect information automatically through cookies and other tracking technologies to improve your user experience.
2- Use of Information: We use your personal information to process bookings, communicate with you about your reservations, and provide customer support. We may also use your information to send you promotional materials and updates, but only if you have opted in to receive them.
3- Data Security: We implement reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
4- Third-Party Services: We may share your information with third-party service providers who assist us in operating our website and providing our services. These parties are contractually obligated to protect your information and use it only for the purposes for which it was provided.
5- Your Rights: You have the right to access, correct, or delete your personal information. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in those messages.
6- Cookies: Our website uses cookies to enhance your experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
7- Changes to Policy: We may update this Privacy Policy from time to time. Changes will be posted on our website, and we encourage you to review the policy periodically.
8- Contact Us: If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [your contact email] or through our website.